Curricular Supplements:
Public Management: Ideals into Actions
Public Service Delivery:
Service Delivery Indicators
The Service Delivery Indicators program is an application of the principles of the 2004 World Development Report Making Services Work for Poor People. The Service Delivery Indicators project is a new Africa-wide initiative that tracks service delivery in education and health across countries and over time.
Source: The World Bank
Varieties of Government Effective Public Service Delivery (2009-2013)
The three-year GDN Global Research Project (GRP), Varieties of Governance: Effective Public Service Delivery, explores the role of formal and informal institutions, at both country and sector level, in the effectiveness (or lack) of public service delivery in the areas of basic education, water supply and transport infrastructure (roads).
Source: Global Development Network
IMF Working Paper – Fiscal Decentralization and the Efficiency of Public Service Delivery (2015)
by Moussé Sow and Ivohasina F. Razafimahefa
This paper explores the impact of fiscal decentralization on the efficiency of public service delivery.
Source: International Monetary Fund, Fiscal Affairs Department
Financing:
High-Performing Public Organizations:
Public Performance Measurement and Reporting Network (PPMRN)
A web-based community that connects citizens, government officials, public and nonprofit managers, and academics who are dedicated to measuring, reporting, and improving public sector and nonprofit performance. Free membership provides access to a comprehensive database of resources including articles, reports, performance measures, books, manuals, websites, and training opportunities.
High Performance Organizational Framework
The High Performance Organization (HPO) Framework is a conceptual, scientifically validated structure that managers can use for deciding what to focus on in order to improve organizational performance and make it sustainable.
New Visions for Public Schools: “What Makes a High-Performing Organization?
At the most basic level, what constitutes a high-performing organization? What are the common traits that high-performing organizations share? Can organizations assess how they are doing? What indicators should they be looking at?
International Public Service:
Knowledge Management in Government Organizations
Knowledge Management Basics: Concepts, Objects, Principles, and Expectations
Source: United Nations Public Administration Network, www.unpan.org
Knowledge Management in Government Organizations and Programs
Major Differences between Public and Private Organizations
Source: United Nations Public Administration Network, www.unpan.org
Knowledge Management in Government Organizations
Knowledge Management Process: People-Track and Knowledge Centered Perspectives
Source: United Nations Public Administration Network, www.unpan.org
Partnership Government:
Essentials for Collaboration between Foundations and Government
The common thread shared by foundations and the government is a determination to use our respective resources to find solutions to meet today’s challenges. When we weave our resources together, the fabric of the solution is stronger.
Author: Daniel Rader, Senior Counsel, Council on Foundations
What Foundations Need to Know about Federal Funds
This paper has been prepared by the Council’s Senior Counsel, Daniel Rader, to aid foundations in developing a better understanding of the landscape of state and federal grant opportunities and what government oversight their grantees experience if they are recipients of these government funds.
Source: Council on Foundations
Danger of Public Service:
Occupational Safety and Health Administration (OSHA) Courses, Materials and Resources
OSHA offers a wide selection of training courses and educational programs to help broaden worker and employer knowledge on the recognition, avoidance, and prevention of safety and health hazards in their workplaces. OSHA also offers training and educational materials that help businesses train their workers and comply with the Occupational Safety and Health Act.
Source: United States Department of Labor